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An insurance broker is a licensed expert who works for you not the insurance company. They help you understand insurance in simple terms, compare policies from different insurers, and find the right cover tailored to your needs and budget.
Insurance brokers offer unbiased advice and access to a wide range of products from different insurers. They work on your behalf to find the best coverage at the best price. When you use an insurance broker, you get personalized services, expert guidance, and assistance with claims process making insurance easier and more reliable.
An insurance broker represents you and works with multiple insurance companies to find the best policy for your needs.
An insurance agent represents one insurance company and sells their products exclusively.
In short, brokers provide you with options and independent advice, while agents offer specific products from their employer.